What do I need to bring?

Linens and bath towels are provided with each unit, please bring beach towels. You will also need to bring all food items, personal clothing, toiletries, paper goods, trash bags, dish detergent and laundry detergent.

Can I bring the family pet?

Pets are prohibited in all of the condos and most of the homes. Only a select few homes will allow a dog with a $300 pet deposit. Please contact the rental office for more details.

Can we grill out on our balcony or patio?

Many rental homes include a grill for cooking. All grills are propane. Operating a charcoal grill is not permitted on the property. If you are staying in a condominium, a community grill is available for use. Both home rental and condo guests are welcome to use the grill by the pool.

When is check in and check out?

Check out time is 9:00 AM. Check-in time is 5:00 PM or later. Housekeeping standards may require extra cleaning time for some properties, which may delay check-in, however, every effort is made to check in guests as quickly as possible.

What are our departure responsibilities?

Guests are asked to load and start the dishwasher and remove all trash from the unit.

Does my vacation property have Internet access?

All of our homes and condos provide High-Speed DSL.

Is there a maximum number of vehicles allowed at a property?

Each property has the maximum parking capacity listed on the detailed unit description. Parking guidelines will also be included on the confirmation letter sent to guests when confirming the reservation.

What if there is a hurricane or tropical storm?

In the event that there is a named storm that has Martinique in the projected path, Management will contact all guests with evacuation plans. If you are coming to vacation with us within the same time frame as the storm, we will contact you to postpone your vacation to a later date. Stay up-to-date with local weather.

When do I pay my Initial Reservation Payment?

The initial payment of 1/2 the total amount is due upon making the reservation. The balance is due 30 days prior to arrival.

Do you provide cribs or highchairs?

Some of the rental units provide child equipment. Please consult the online detailed property description for details.

What happens if there is inclement weather or if I decide to leave early?

Sorry, but there are no refunds for early departures.

What airports are close to Martinique?

The Pensacola Airport is the closest to Martinique. The airport is located approximately 50 miles away. The Mobile Airport is located 73 miles from Martinique.

Can I bring my jet skis, boat, or RV?

Due to limited parking and narrow streets, Martinique does not allow RV’s, boat trailers, or jet skis on property.

Can I make a reservation online?

Reservations can be made online by clicking the reservation link on the website. Tour the site, view the units and choose a property that will accommodate your needs. Each property can be booked from its individual page link.

What methods of payment do you accept?

We accept Visa, MasterCard, Discover, American Express, Travelers checks, money orders & personal checks.

What is your cancellation policy?

ANY cancellation on or before the thirtieth (30) day prior to the agreed upon check-in date shall result in forfeiture of the Booking Fee.

ANY cancellation after the thirtieth (30) day prior to the agreed upon check-in date shall result in forfeiture of the advance payment.

Please keep in mind that travel insurance is available and may be added to the reservation at any time prior to your making the final payment on the reservation. Travel insurance is non-refundable after 14 days from the date of purchase. You can get more information about this insurance at http://trippreserver.com/sun-trip.html.

Cancellation Policy – Monthly Rentals

ANY cancellation on or before 90 days prior to the agreed upon check-in date shall result in forfeiture of the Reservation Fee.

ANY cancellation made 89 to 60 days prior to the agreed upon check-in date shall result in forfeiture of the $500/$700/$1,000 damage deposit.

ANY cancellation made within 59 days prior to the agreed upon check-in date shall result in forfeiture of the 1st month’s rent.

Please keep in mind that travel insurance is available and may be added to your reservation at any time up to 90 days prior to check-in (the beginning of the cancellation period). You can get more information about this insurance at http://trippreserver.com/sun-trip.html.

Do you offer travel insurance?

Yes, you can get more information about this insurance at http://trippreserver.com/sun-trip.html.

Can I cancel online?

Cancellations are not accepted online. To cancel a reservation, please call the Martinique rental office at and a rental agent will be happy to assist you. Please do not email a cancellation request.

Is a golf cart provided with each property? Who can drive it?

Please check the detailed property description online for the individual property amenities as well as our Gulf Shores resort amenities. All of the houses have a golf cart, the condos do not. Only licensed drivers 16 or older are allowed to drive the golf cart. No children can operate or control the golf carts.

What is the Address of Martinique for google?

Our address is 987 Boulevard Martinique, Gulf Shores, AL 36542.